What People Say About Sherlocked Escape Rooms in Amsterdam

With over 1,500 five-star reviews on Tripadvisor, our escape rooms are consistently ranked among the top-rated escape rooms in Amsterdam.
An icon with ratings from Google for Sherlocked's escape rooms in AmsterdamAn icon with the ratings from Tripadvisor for Sherlocked's escape rooms in AmsterdamAn icon with the ratings on Facebook for Sherlocked's escape room in amsterdam

Overall rating

4.9
Out of 5  /  From 0 reviews

Ratings

Clear
Customer service sucks. Worst escape room experience ever!

Definitely would not recommend this place. I've heard that customer service for this room sucks, but I could not imagine how bad it really is. When we've just arrived we noticed that we should call or text some guy who opens the door. After having a few calls and messages unanswered, the guy appeared in hurry to let us in. It was 20 minutes wasted in the cold. During the game my teammate got in emergency situation with his health, we tried to signal the operator but it was useless. He was unreachable. Horrible! Once the time passed we were told - that's all and we should quit. Nevertheless that we asked for final solution (having passed 95% of the quest) - they declined to give us neither time nor solution and asked for payment for the next session (start over). Me and my team are doing quests and escape rooms over the world and it's the first time that we are having such a terrible service. Demanded payment for 2nd hour of the quest, declined to help in emergency situation, made us wait in the cold outside for 20 minutes... The worst experience ever.

Dmitriy K
TripAdvisor
All Rooms
TripAdvisor
false
false
1
9/5/25 18:46

There aren‘t any words worth to describe those amazing rooms. We played them both and already thought „the Archtiect“ couldn‘t be overbet. But actually „the Vault“ exceeded our high expectations! Fantastic gamemasters, clever quests and many surprises made our experience absoluteley unique. Congratulation to this great company!

Heiner Stepen
Facebook
The Vault
Facebook
false
false
9/5/25 18:46
Fantastic Fun!!!!

A complete spur of the moment decision to go, have never done anything like this before but the whole family enjoy puzzles. It far exceeded my expectations, enough of a challenge to be really rewarding when you solved bits - but enough help given to avoid frustration. We had a slight problem with a booking not being registered (we booked at short notice and I suggest you book at least the day before) but this was dealt with in a really friendly and professional way. Go! Enjoy! I just wish there were more people I could talk to about what's inside!

Damyon H
TripAdvisor
All Rooms
TripAdvisor
false
true
5
9/5/25 18:46

It was such a brilliant experience. Something I will look back on fondly for times to come. From the rich inventive puzzles to the intricate mechanical contraptions and the brilliant use of light and space. Just all-round a top tier escaperoom. Definitely the best one I ever visited!! Highly recommend!

Stan
Google
All Rooms
Google
false
false
5
9/5/25 18:46

Very good, very nice. It was very rewarding ;) ;)

Audrey Leblanc
Google
All Rooms
Google
false
false
5
9/5/25 18:46
A great fun way to spend time in Amsterdam

This was brilliant from start to finish, the interaction with the staff in their characters was really good, the tasks and puzzles set were tough but achievable and the location and set was amazing. I would definitely recommend this.

All Rooms
TripAdvisor
false
false
5
9/5/25 18:46
Fantastic hour of lateral thinking & teamwork - very enjoyable!

I booked The Architect as a finale to a 2-day city trip for myself and my 15 year old daughter. She was a little apprehensive but was soon put at ease by the warm welcome. We got to work quickly and made great progress, then BAM we were stuck! With some gentle guidance we were soon back on track. We had thought being a mum & daughter team of 2 would be a disadvantage but no, all the information you need really is there - you just need to think laterally. Totally recommended.

arniecat2016
TripAdvisor
The Architect
TripAdvisor
false
true
5
9/5/25 18:46
A near-perfect escape room

Getting locked up a room and paying to escape from it by solving puzzles probably seems like a strange hobby, but it's really fun! This room was recommended to us by the creators of another escape room (in Bunschoten). To their opinion this was probably the best escape rooms in the Netherlands. And they didn't lie! The location, story and well worked out theme greatly contributes to the experience. In our opinion this room is a bit harder to solve than most other rooms we have done in the past, but it is certainly not impossible for first-timers. Keep communicating and you will succeed! We will return to (hopefully) solve The Vault!

The Vault
TripAdvisor
false
false
5
9/5/25 18:46
Absolutely Brilliant!

The amount of work that they've and continue to put into this escape room is staggering, after each session they need up to 2 hours to reset the room for the next group. Some contraptions are so detailed and the location fits perfectly! Would recommend this to absolutely everyone!

Godenzoon
TripAdvisor
All Rooms
TripAdvisor
false
false
5
9/5/25 18:46
Badabing Badaboom

Fjew that was checking my excitement abilities. But darn-it, we did not make it in time. Amazing in what state I get with the rush, the excitement and the group dynamics. No drugs, just pressure and th challenge. Awsome. Thank you. Wanna do it again but I can't. Hope there will be a second one soon!!

Rowena v
TripAdvisor
All Rooms
TripAdvisor
false
false
5
9/5/25 18:46

Share Your Experience

Loved your visit? Leave us a review on TripAdvisor or Google!

Visit Us

Beurs van Berlage
Damrak 247
1012 ZJ Amsterdam
The Netherlands


Beurs Hotline (Urgent matters):
+31 (0)20 261 6433

Vintage map with letters and architectural plans.
By clicking “Accept Cookies”, you agree to the storing of cookies on your device. View our Privacy Policy for more information.